Privacy Policy

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Website: footballcoachmentoring.com Last updated: 01/07/2026

1. Who we are

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This website is operated by Football Coach Mentoring, trading as Football Coach Mentoring ("we", "us", "our"). We are the data controller for the personal information described in this policy.

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Contact details:

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  • Email: contact@footballcoachmentoring.com

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2. What information we collect

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We collect different information depending on how you use the site:

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Information you give us directly:

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  • Name and email address (if you contact us via a form or email)

  • Phone number, if collected

  • Any other details you choose to include in a message or enquiry

  • Email address, if you subscribe to our mailing list

  • Billing details and payment information, if you purchase coaching services, courses, or mentoring sessions — note: this is usually processed directly by our payment provider (e.g. Stripe, PayPal), and we don't store full card details ourselves

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Information collected automatically:

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  • Usage data via Google Analytics — pages visited, time on site, approximate location (country/city level), device and browser type, and how you arrived at the site (see our Cookie Policy for details)

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3. How we use your information

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We use your information to:

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  • Respond to enquiries you send us

  • Provide coaching, mentoring, or related services you've requested

  • [Send newsletters or updates you've opted into]

  • Understand how visitors use the site, so we can improve it (via Google Analytics)

  • Meet our legal and accounting obligations

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4. Our legal basis for processing

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Under UK GDPR, we rely on:

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  • Consent — for newsletter sign-ups and non-essential cookies (you can withdraw this at any time)

  • Contract — to provide a service you've requested or paid for

  • Legitimate interests — to respond to enquiries and maintain basic site analytics

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5. Who we share your information with

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We don't sell your personal information. We may share it with:

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  • Google Analytics (Google LLC) — for website usage statistics

  • [Email/newsletter provider, e.g. Mailchimp]

  • [Payment processor, e.g. Stripe/PayPal]

  • Professional advisers (e.g. accountant), where necessary

  • Authorities, if required by law

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Some of these providers may process data outside the UK/EEA. Where they do, they rely on appropriate safeguards such as Standard Contractual Clauses.

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6. How long we keep your information

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  • Enquiry/contact form messages: kept for [e.g. 12 months] unless an ongoing relationship continues

  • Newsletter subscriber details: kept until you unsubscribe

  • Client/coaching records: kept for [e.g. 6 years] to meet accounting/tax obligations

  • Analytics data: retained according to Google's default retention settings (currently 14 months unless changed)

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7. Your rights

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Under UK GDPR, you have the right to:

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  • Access the personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information ("right to be forgotten")

  • Object to or restrict certain processing

  • Withdraw consent at any time (e.g. unsubscribe from emails)

  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

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To exercise any of these rights, contact us at [insert email].

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8. Children's privacy

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This site is not directed at children. If you're a parent/guardian booking coaching or mentoring for a young person, you confirm you have the authority to share their details with us, and we'll only use that information for the purpose you've provided it.

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9. Changes to this policy

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We may update this policy from time to time. The "last updated" date at the top will reflect any changes.

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10. Contact us

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If you have questions about this policy or how we handle your data, contact us at contact@footballcoachmentoring.com